Features · under the hood
A calm front. A genuinely smart back.
Bob looks like a friendly chat. Behind that simplicity sits a careful reasoning pipeline, and one hard rule: a licensed human signs off before any advice reaches you.
How Bob thinks
From a sentence to a sound recommendation.
Every message runs the same disciplined path. The AI does the gathering and the groundwork; a person owns the judgement.
- Listen
Understands what you need
Bob reads your own words and works out what you actually mean, the intent behind the message, not just keywords.
- Ask
Asks only what matters
It picks the next question from a reviewed catalogue, adapting to your answers, one at a time, never a wall of fields.
- Capture
Captures & scores confidence
Each answer becomes a structured field with a confidence score, so the system knows how sure it is, and where it isn't.
- Judge
Knows its limits
An info-vs-advice boundary lets Bob answer factual questions but hold anything that counts as personalised advice for a human.
- Check
Runs safety checks
Red-team checks plus replacement-cover and vulnerable-customer signals flag cases that need extra care before they go anywhere.
- Approve
Hands to a human
A licensed adviser reviews the record, transcript and draft - then approves, edits or escalates. Nothing releases without them.
Regulated steps run on in-region (Australia/New Zealand) infrastructure, and personal details are redacted before they reach any model that doesn’t need them.
The boundary that matters
Bob never prices, and never advises, on its own.
The model can gather, explain and draft a recommendation. Setting a premium or releasing advice is reserved for a licensed adviser - every time, by design, not as a courtesy.
Explore each capability
Six features. Six deep dives.
Tap any capability for the full story, how it works, why it’s built that way, and what it means for you.
- The conversation
One question at a time
Bob asks, waits and adapts, never a wall of fields.
Deep dive → - The signature
Confirm, don't fill
Bob plays back what he heard. Tap Yes, or Fix one field.
Deep dive → - Decision-making
How Bob decides
Needs first, with the reasoning, and the limits, shown.
Deep dive → - Multilingual core
Speaks your language
Authored natively in EN, 中文, 廣東話 & 한국어.
Deep dive → - Trust, built in
An adviser approves
A licensed human signs off before anything releases.
Deep dive → - On the record
Logged & auditable
Every step event-sourced, versioned and exportable.
Deep dive →
See it in action
Watch Bob reason through a real case.
Walk a full income-protection conversation, from Bob's first question to an adviser-approved recommendation. It takes about two minutes, and there's no sign-up.
Nothing is saved unless you choose to keep going.