/product

One platform. Five stages. Zero ungrounded inferences.

Bob runs end-to-end: ingest, extract, reason, act, report. Every output cited, every action hash-chained, every tenant row-level isolated.

01Ingest

Voice calls (Twilio), emails (Outlook/Gmail), SMS, document uploads, webhooks from carriers. All grounded to a tenant.

02Extract

Vision pulls plates, damage, signs of injury. Documents become structured facts. Voice becomes transcripts with speaker labels.

03Reason

Nine pillars deliberate together. The fact store cites every assertion. Nothing reaches a broker un-grounded.

04Act

Bob drafts cover notes, files FNOLs, opens renewal conversations, anchors audit hashes — with sign-off where it matters.

05Report

The intelligence hub surfaces what changed, what’s at risk, what closes today. One screen, low ceremony.

A real example

A claim photo arrives at 02:14. By 02:15:14, the FNOL is filed.

Karo (twin)Tim Webb · Whitcombe Civil
OUTBOUND · POL-2025-08831 · --:--:--
// renewal · last premium $4,260/yr · quoting $4,860 (+14.1%)cited from 3 sources
K · twin
"Hi Tim — Karo's voice. Quick check-in about the renewal on your fleet policy."
// call_2025-08-12.mp3 · 14:32
04:11
transcribing live
3 facts referenced

The next twenty insurance brokerages will not be built on spreadsheets.

We’re onboarding ten design-partner brokerages this quarter. If your book is between 1,000 and 12,000 policies, we should talk.

b/
bob
AI-first insurance CRM. Bob runs the operational layer — voice, vision, documents, renewals, claims, compliance — so brokers can do the broking.
© 2026 Bob — AI-first insurance CRMThinkspace · 30 Pollen Street · Grey Lynn · Auckland