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AI agent workforce

Bob isn't one AI. It's a workforce you staff.

Every brokerage spins up a roster of named AI agents — Voice Twin, Renewal Agent, Claims Agent, Billing Agent, Compliance Agent. Each one has its own role, knowledge base, persona, and on/off switch. You manage a team, not a chatbot.

12
default agent templates
voice, renewal, claims, billing, compliance + 7 more
custom agents per brokerage
spin up a Marine Specialist, a Cyber Triage agent
1-click
pause an agent
off-switch per role, audit logged
100%
tenant-scoped
no agent crosses brokerage boundaries
Live preview

Your AI workforce, by name and by role.

bob.so/app · agents · roster
live
VOICE INTAKE
Voice Twin · Karo
Handling 2 calls — CUS-7180, CUS-4421
PIPELINE + OUTREACH
Renewal Agent
Drafted 4 renewal pre-empts overnight
FNOL + TRIAGE
Claims Agent
FNOL CLM-2026-1217 awaiting broker sign-off
PAYMENTS + REMINDERS
Billing Agent
Queued: 3 dunning calls for 09:00
Roster

Twelve agents, ready on day one.

Every brokerage onboards with a default roster: Voice Twin, Renewal Agent, Claim Vision, Claim Triage, Billing Agent, Compliance Watcher, Document Indexer, Portal Concierge, Lead Intake, Carrier Match, Outbound Renewal Caller, and Insights Briefing. Each one is a typed role with a defined input/output contract — not a generic LLM with a prompt.

Why a workforce

Three reasons named agents beat one big chatbot.

Custom agents

Build your own, in an afternoon.

The Agent Wizard takes you from blank slate to working agent in five steps: name + role · knowledge base upload · tone-of-voice sample · tool selection (read facts, send email, place call, draft document) · go-live with a kill switch. Brokerages have built Marine Specialists, After-Hours Concierges, and even a Te Reo greeting bot.

The next twenty insurance brokerages will not be built on spreadsheets.

We’re onboarding ten design-partner brokerages this quarter. If your book is between 1,000 and 12,000 policies, we should talk.

b/
bob
AI-first insurance CRM. Bob runs the operational layer — voice, vision, documents, renewals, claims, compliance — so brokers can do the broking.
© 2026 Bob — AI-first insurance CRMThinkspace · 30 Pollen Street · Grey Lynn · Auckland