05
Customer portal

The portal your customers actually use.

A co-branded customer surface for every brokerage. Same fact store, same audit ledger, same design system — wrapped in your logo and your accent colour. No engineering team needed.

78%
monthly active customers
across the design-partner cohort
82
portal NPS
vs 31 industry average
74s
portal → FNOL
from customer photo upload
0
engineering hours per brokerage
shared across every tenant
Live preview

What your customers actually see.

bob.so/portal · northbridge tenant
live
N
Northbridge
insurance brokers
HomePoliciesClaimsDocuments
LB
Tuesday · 14 May
Hi Lila. Everything’s in order.
Next renewal
Comprehensive · Auto
POL-2026-04812
healthy
RENEWS
04 Sep
PREMIUM
$84.40/mo
EXCESS
$500
Last message · Karo
“All sorted, Lila. The FNOL went in this morning — Liberty will reach out within 48h.”
11:31 · yesterday
Open claim · CLM-2026-1217
Rear-bumper damage
open · 4 days
Message my broker
What customers see

A clean, sober, co-branded place to manage their cover.

Customers land on a single page: their next renewal, their last message from you, and any open claim. No clutter, no marketing, no upsells. They can self-serve in a tap, or message you in one click.

Five routes

Everything they'd otherwise email or call you about.

Co-brand without code

Your logo, your accent colour, your name. Not ours.

Upload a logo and pick a brand colour on day one. The portal lives at bob.so/portal for every brokerage — your tenant is inferred from auth, so customers see your brand, not Bob's. Want full white-label on your own domain? Point your DNS at our edge and we'll terminate there. Every doc Bob generates carries your FSP, your address, your terms.

The next twenty insurance brokerages will not be built on spreadsheets.

We’re onboarding ten design-partner brokerages this quarter. If your book is between 1,000 and 12,000 policies, we should talk.

b/
bob
AI-first insurance CRM. Bob runs the operational layer — voice, vision, documents, renewals, claims, compliance — so brokers can do the broking.
© 2026 Bob — AI-first insurance CRMThinkspace · 30 Pollen Street · Grey Lynn · Auckland